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Edit or delete your message

Who can do this

The person who wrote the message Editing needs a paid plan, or the free plan within its 60 days; deleting your own message works on every plan.

Open in GISweaver

Correct or delete a message you wrote in Messages; nobody can change someone else's words.

  1. Point at your message and select the ⋮ (More actions for this message) beside its time. On a phone the ⋮ is always there.

    The menu of your own message open under its bar, with Edit and Delete.The menu of your own message open under its bar, with Edit and Delete. Dark theme.

  2. Select Edit. The message opens for changing.

  3. Change the words and select Save. The message shows (edited) beside its time.

Delete your message

  1. Point at your message and select the ⋮ (More actions for this message) beside its time.
  2. Select Delete. You are asked to confirm.
  3. Select Delete message. The message keeps its place and reads This message has been deleted.

What happens next

  • The screen confirms each change for a few seconds: Message saved. or Message deleted.
  • There is no history of an edited message's earlier versions.
  • A deleted message has a line under it saying who deleted it and when. What it said is gone and cannot be recovered, and its replies stay where they were.

If something goes wrong

  • Too many changes in a short time. Try again in 5 seconds. You changed a great many messages quickly. Save and Delete message wait for the time it gives.
  • This message changed since you opened it. It is shown as it is now. The message changed on another of your devices. Look at it again before you change it.
  • Edit is not offered: your organisation's 60 free days of direct messages have ended. You can still delete your own messages.

Details

  • While your organisation is frozen, suspended or closed, nothing can be edited or deleted until it is open again.
  • Select Cancel, while editing or in the question, to keep the message as it was.

To edit or delete a note or a comment in a project's conversation, see Write in a project's conversation.

The product words on this page are explained in the glossary.

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